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Turn a Complaint into a Request

Added 2026-11-02

Drop the judgement, keep the facts, ask for one concrete thing.

I want to raise a frustration with a colleague (details below). Rewrite the complaint as a request: 1) state only the facts — what happened, when, what it affected; 2) remove every evaluative word, such as unprofessional, always uncooperative, too slow; 3) ask for one concrete, doable thing; 4) give a fallback if they say no; 5) explain how their likely reaction changes after the rewrite.
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How to use

抱怨描述的是对方,请求描述的是下一步。

Try tweaking it

  • Ask for three columns: conclusion, owner, deadline — ready to paste into a table.
  • Let it organise only your notes; do not add decisions that were never made.

What you should get

  • Task list with owner, deadline and blocker
  • Escalations that need a decision, listed separately

Common mistakes

  • Feeding raw notes and letting it fill in decisions that were never made.
  • Getting owners without deadlines, so no task can be created.

How to check the output

  • Every item has an owner and a date — ready to become a task.
  • It does not record decisions that were never made.

Where it works

  • Good for: turning verbal discussion into owner, deadline and blocker.
  • Watch out: let it organise only the notes you supply — never let it infer decisions that were not made.

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