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De-escalating an Angry Counterpart

Added 2026-10

De-escalating an Angry Counterpart — Chinese original prompt

在[场景]谈[事项],对方因为[原因]情绪激动,说了[激烈表述],我方底线是[底线]。请给四步应对话术:承认情绪但不认事实、复述对方核心诉求、把话题切回一个可量化条款、给出一个带条件的小让步。每步一两句,不要用「你冷静一点」。
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Chinese original

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Example

Sample input

在续约谈判里谈服务价格,对方因为去年一次故障拍了桌子,说我们根本不负责,我不降价。

The output should include

  • 四步各一两句并先承认情绪
  • 复述对方诉求再切回量化条款
  • 不用「你冷静一点」这类话

Replace these placeholders 5

Swap the bracketed parts for your own details before sending.

  • [场景]
  • [事项]
  • [原因]
  • [激烈表述]
  • [底线]
How to use

情绪高时不给新信息,等人降下来再谈条件。

Try tweaking it

  • Set a turn limit (e.g. 5) and an exit condition, then ask for a score and rewrites.
  • Have it play only the counterpart: no advice, no acting on your behalf.

What you should get

  • A full exchange where the AI stays in the counterpart role
  • A score plus sentences you could reuse

Common mistakes

  • No turn limit, so the AI plays on and you never practise closing.
  • Letting it both play the counterpart and coach you — the role blurs and nothing sticks.

How to check the output

  • The AI plays only the counterpart — no advice, no acting for you.
  • It ends with a score or rewritten lines that identify what worked.

Where it works

  • Good for: having AI play only the counterpart, stay in role for a fixed number of turns, then step out and give a score or rewrite.
  • Watch out: set the turn limit and exit condition; for medical or legal scenes, get professional review.

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