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Explain a Refund Policy in Three Sentences

Added 2026-10-31

Let users know if, how and when without reading legalese.

We have a refund policy (below). Write three sentences a user can act on: 1) when refunds are allowed, two most common cases; 2) how to request — one step plus what to provide; 3) how long it takes. Also: 4) flag the most commonly misunderstood clause; 5) give a one-line rule to show on the page. Do not change the policy itself.
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How to use

用户要的是「我这种情况能不能退」。

Try tweaking it

  • Have it state how the hypothesis could be falsified before discussing execution.
  • Split the plan into a one-week testable experiment.

What you should get

  • A small testable experiment with a failure threshold
  • Costs, risks, and what needs outside confirmation

Common mistakes

  • Asking for a "full business plan" and getting unverifiable optimistic assumptions.
  • No failure threshold, so you never know whether to continue.

How to check the output

  • There is a clear failure threshold, testable within a week.
  • Costs, assumptions and risks are listed separately.

Where it works

  • Good for: turning business assumptions into a small testable experiment with a failure threshold first.
  • Watch out: for pricing, contracts and legal points, treat output as a draft needing professional review.

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