When a Large Delivery Arrives Damaged
Added 2026-10
When a Large Delivery Arrives Damaged — Chinese original prompt
我买的 [商品] 到货时外箱 [破损情况]，里面 [损坏描述]，价值 [金额]。请给处理顺序：①签收前怎么拍照，顺序是整箱、面单、破口特写、内物；②要不要拒收，拒收和签收后报损有什么区别；③联系谁、说什么、要哪个工单号；④48 小时内提交哪些材料，商家拖延时怎么升级。输出成按小时排的行动清单。
Site original
Chinese original
Example
Sample input
我买的实木餐桌到货时外箱破损，桌面有磕角，价值四千八，给处理顺序。
The output should include
- 拍照顺序：整箱、面单、破口、内物
- 说清拒收与签收后报损差别
- 要工单号，按时限提交材料
- 商家一直拖延时的升级路径
Replace these placeholders 4
Swap the bracketed parts for your own details before sending.
[商品][破损情况][损坏描述][金额]
How to use
面单要拍清楚，那是唯一能把照片和这一单货对上的凭证。
Try tweaking it
- Ask for a checklist and timeline, marking which parts need a professional.
- Replace "what should I do" with "which three things first, and when".
What you should get
- An ordered action list with deadlines
- What must be confirmed with a professional or official channel
Common mistakes
- Using it as the doctor or lawyer and acting on the answer directly.
- Taking a single conclusion without asking about preconditions or real costs.
How to check the output
- It gives an order of steps and a decision deadline.
- It flags what must be confirmed with a doctor, lawyer or official channel.
Where it works
- Good for: turning everyday decisions into checklists and timelines, flagging what needs a professional.
- Watch out: health, insurance and legal output is reference only — confirm with a doctor, broker or lawyer.