Second Appeal After a Rejected Claim
Added 2026-10
Second Appeal After a Rejected Claim — Chinese original prompt
我在 [平台或商家] 买的 [商品] 出现 [问题]，售后以 [拒绝理由] 驳回。请帮我写二次申诉：①先复述对方理由，逐条给出反驳或补充证据；②补齐三类材料，问题视频、聊天记录、检测或维修报告；③明确诉求和处理时限；④按平台客服、平台投诉、12315、行业主管逐级排出升级顺序，每级写一句开场话。输出成可直接提交的文本。
Site original
Chinese original
Example
Sample input
买的电饭煲用了一个月就跳闸，售后以人为损坏驳回，帮我写二次申诉
The output should include
- 先复述对方理由再逐条反驳
- 补齐视频、记录与检测材料
- 排出逐级升级的顺序与话术
Replace these placeholders 4
Swap the bracketed parts for your own details before sending.
[平台或商家][商品][问题][拒绝理由]
How to use
每次升级都带上一次的工单号，能省掉大量重复叙述。
Try tweaking it
- Ask for a checklist and timeline, marking which parts need a professional.
- Replace "what should I do" with "which three things first, and when".
What you should get
- An ordered action list with deadlines
- What must be confirmed with a professional or official channel
Common mistakes
- Using it as the doctor or lawyer and acting on the answer directly.
- Taking a single conclusion without asking about preconditions or real costs.
How to check the output
- It gives an order of steps and a decision deadline.
- It flags what must be confirmed with a doctor, lawyer or official channel.
Where it works
- Good for: turning everyday decisions into checklists and timelines, flagging what needs a professional.
- Watch out: health, insurance and legal output is reference only — confirm with a doctor, broker or lawyer.