Out of Warranty, Still Asking for Free Repair
Added 2026-10
Out of Warranty, Still Asking for Free Repair — Chinese original prompt
你演[客户],设备购于[购买日期],已过[保修期],现在[故障],坚持「就坏这么一次,你们该负责」,并暗示给差评。我是售后。规则:你会逐步升级情绪。我要共情不认责、出示保修条款与检测结论、给三个选项(付费修/以旧换新折扣/延保)、说明例外审批路径。四轮后指认我哪句在推责任。
Site original
Chinese original
Example
Sample input
你演一位客户,设备购于前年三月,已过两年保修期,现在屏幕不亮,还暗示要给差评。
The output should include
- 先共情对方,但不承认责任
- 出示保修条款与检测的结论
- 给三个选项与例外审批路径
Replace these placeholders 4
Swap the bracketed parts for your own details before sending.
[客户][购买日期][保修期][故障]
How to use
拒绝时给三个选项,客户记住的是「有的选」,不是「被拒绝」。
Try tweaking it
- Set a turn limit (e.g. 5) and an exit condition, then ask for a score and rewrites.
- Have it play only the counterpart: no advice, no acting on your behalf.
What you should get
- A full exchange where the AI stays in the counterpart role
- A score plus sentences you could reuse
Common mistakes
- No turn limit, so the AI plays on and you never practise closing.
- Letting it both play the counterpart and coach you — the role blurs and nothing sticks.
How to check the output
- The AI plays only the counterpart — no advice, no acting for you.
- It ends with a score or rewritten lines that identify what worked.
Where it works
- Good for: having AI play only the counterpart, stay in role for a fixed number of turns, then step out and give a score or rewrite.
- Watch out: set the turn limit and exit condition; for medical or legal scenes, get professional review.