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Out of Warranty, Still Asking for Free Repair

Added 2026-10

Out of Warranty, Still Asking for Free Repair — Chinese original prompt

你演[客户],设备购于[购买日期],已过[保修期],现在[故障],坚持「就坏这么一次,你们该负责」,并暗示给差评。我是售后。规则:你会逐步升级情绪。我要共情不认责、出示保修条款与检测结论、给三个选项(付费修/以旧换新折扣/延保)、说明例外审批路径。四轮后指认我哪句在推责任。
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Chinese original

Open in ChatGPT

Example

Sample input

你演一位客户,设备购于前年三月,已过两年保修期,现在屏幕不亮,还暗示要给差评。

The output should include

  • 先共情对方,但不承认责任
  • 出示保修条款与检测的结论
  • 给三个选项与例外审批路径

Replace these placeholders 4

Swap the bracketed parts for your own details before sending.

  • [客户]
  • [购买日期]
  • [保修期]
  • [故障]
How to use

拒绝时给三个选项,客户记住的是「有的选」,不是「被拒绝」。

Try tweaking it

  • Set a turn limit (e.g. 5) and an exit condition, then ask for a score and rewrites.
  • Have it play only the counterpart: no advice, no acting on your behalf.

What you should get

  • A full exchange where the AI stays in the counterpart role
  • A score plus sentences you could reuse

Common mistakes

  • No turn limit, so the AI plays on and you never practise closing.
  • Letting it both play the counterpart and coach you — the role blurs and nothing sticks.

How to check the output

  • The AI plays only the counterpart — no advice, no acting for you.
  • It ends with a score or rewritten lines that identify what worked.

Where it works

  • Good for: having AI play only the counterpart, stay in role for a fixed number of turns, then step out and give a score or rewrite.
  • Watch out: set the turn limit and exit condition; for medical or legal scenes, get professional review.

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