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How to File a Clear 12345 Complaint

Added 2026-10

How to File a Clear 12345 Complaint — Chinese original prompt

我要投诉 [事项,如占道或收费或服务],涉及 [单位],我已经 [做过的沟通]。请把投诉内容写成 200 字内的一段话:①时间地点人物与发生了什么,只写可核实的事实;②我要求什么,具体到退费多少或限期整改;③我有哪些证据;④希望哪个部门处理。再给三个对方可能追问的问题和简答,以及跟进时怎么引用工单号。
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Chinese original

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Example

Sample input

小区门口占道经营反复出现,已找过物业两次没有用,我想投诉,怎么写

The output should include

  • 两百字内只写可核实的事实
  • 诉求具体到退费或限期整改
  • 给工单号的引用与跟进方式

Replace these placeholders 3

Swap the bracketed parts for your own details before sending.

  • [事项,如占道或收费或服务]
  • [单位]
  • [做过的沟通]
How to use

诉求要具体到可执行,只写「希望处理」通常会被退回补充。

Try tweaking it

  • Ask for a checklist and timeline, marking which parts need a professional.
  • Replace "what should I do" with "which three things first, and when".

What you should get

  • An ordered action list with deadlines
  • What must be confirmed with a professional or official channel

Common mistakes

  • Using it as the doctor or lawyer and acting on the answer directly.
  • Taking a single conclusion without asking about preconditions or real costs.

How to check the output

  • It gives an order of steps and a decision deadline.
  • It flags what must be confirmed with a doctor, lawyer or official channel.

Where it works

  • Good for: turning everyday decisions into checklists and timelines, flagging what needs a professional.
  • Watch out: health, insurance and legal output is reference only — confirm with a doctor, broker or lawyer.

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